At Ukhti Boutique, we are committed to delivering quality products and exceptional service. All items are thoroughly inspected prior to dispatch to ensure they meet our quality standards. As part of our store policy, all sales are final.
No Refunds
Please note that Ukhti Boutique does not offer refunds for any purchases, whether made in-store or online. Customers are advised to carefully review product details, sizes, and colours before completing a purchase.
Exchange Policy
Exchanges may be considered only in the event of a defective or incorrect item being delivered. All exchange requests are subject to the following conditions:
- The request must be made within three (3) days of receiving the item.
- The item must be in its original condition, unused, unwashed, and with all tags and packaging intact.
- Proof of purchase must be provided.
- Items purchased on sale or made-to-order items are not eligible for exchange.
To initiate an exchange request, please contact us at admin@ukhti.com.sg or via WhatsApp at +65 8204 0500 within three (3) days of receipt.
We reserve the right to reject exchange requests that do not meet the above conditions.
Contact Us
For any further enquiries regarding our policy, please contact our customer service team. We appreciate your understanding and thank you for supporting Ukhti Boutique.